Terms and conditions
General terms and right of withdrawal
Indios shoes s.r.l, registered office in Ponte Buggianese (PT), Via Colligiana 32. VAT.N 01376220479, exclusive owner of the brand “Daniele Lepori”, makes available to all the users, the possibility to purchase via the internet, the products placed on the website shop.lepori.com
1) General annotations
1) The present general conditions ("GENERAL CONDITIONS") govern the sale of products through the Internet. The contract is concluded exclusively through the Internet, through the access of the customer to the site and the conclusion of a purchase order, according the procedure laid down by the site itself. GENERAL CONDITIONS do not regulate, purchases of goods or the provision of services offered by parties other than Indios Shoes srl, which are visible on the site through links or banners.
2) In the event that the CUSTOMER falls in the definition of "consumer" are also applying Articles. 50-67 of the Consumer Code (D.Lgs.n.206 / 2005) and the rules of electronic commerce (D.Lgs.n.70 / 2003).
3) The Customer (hereinafter "Customer") is invited to print and keep these Terms and Conditions. If changes will be applied to these General Conditions, the purchase order (the "Purchase Order") will apply to the General Conditions published on the Site at the time of the customer purchase.
2) Conclusion and effectiveness of the contract
1 In order to complete an order, the site requires a valid email address to be entered by the customer, as well as the capacity required by law to enter to stipulate a purchase agreement with Indios Shoes Ltd.
2 In order to compile the 'PURCHASE ORDER, the customer must follow the following procedures:
· After choosing one or more items to buy, it is necessary that these are placed in the shopping cart by clicking "Add to cart";
· Then need to fill out the order form, after clicking "Proceed to checkout", following the instructions on the site;
· Before submitting the order form, you are prompted to accept the "Conditions of Sale" which also includes the '"Right of Return";
· Transmission of the order form is achieved by clicking on "Save and Continue" from the Payment section.
3 The language used throughout the purchase order on the site are Italian and English;
4 In the order form are clearly indicated the essential characteristics of the goods ordered, its price (including all fees and taxes), the delivery costs, arrangements for payment and shipment.
5 The sale will be considered finalized with the sending, by Indios shoes s.r.l, of the order confirmation email. The e-mail contains the name of the CUSTOMER, the order number, the price of the goods purchased, the cost of transport and the shipping address to which the goods will be sent. The Customer is bound to verify the correctness of the data contained in the Order Confirmation and communicate corrections to Indios Shoes srl within 24 (twenty four) since email receipt. Possible extra charges caused by errors in the data, not reported on time, will be charged to the customer. The Order Number generated by the system and reported by Indios Shoes srl, will be used by the Customer in any communication with Indios Shoes srl.
6 All the orders purchased are stored in a database by Indios shoes s.r.l, and will be available for consultation through accessing the customer personal account on the website.
7 Indios shoes srl reserves the right not to accept and / or execute purchase orders with missing or incorrect data, as well as orders that do not provide a guarantee of solvency. In these cases, Indios shoes srl shall inform the customer of the non-confirmation and / or execution of the order and the reasons for it. Indios Shoes srl also reserves the right not to confirm and / or execute purchase orders where the goods are, for any reason, temporarily unavailable. In this case, within 30 days of receipt of your order, Indios shoes srl will inform the CLIENT by e-mail and refund the amount already paid.
3) Quality of products.
1 Indios shoes offers on its site only only original, authentic and of the highest quality products, purchased and certified by the manufacturers and / or distributors, prestigious and established on the market. Indios shoes srl does not sell used goods, however, if certain products occasionally will have special features (for example, due to the type of materials or to a special processing), Indios Shoes srl will indicate clearly such features in the product description.
2 The items offered for sale on the Website are produced exclusively by Indios Shoes s.r.l, inside the plant of Ponte Buggianese, Tuscany, Italy.
3 Indios shoes srl is committed to describe and show the items sold on the site in the best way possible. Despite this, some errors, inaccuracies or small differences between the site and the actual product may occur. Furthermore, the photographs of the products presented on the website does not constitute part of a contract, as only representative.
4) Product Warranty
1 To qualify for the guarantee, the CUSTOMER must retain proof of purchase.
a) Legal guarantee for the consumer.
The consumer, as defined in Art. 3 of the Consumer Code (hereinafter, the "Consumer Code", Legislative Decree 6 September 2005, n. 206), is entitled to rely on the legal guarantee provided by the Consumer Code itself Articles from 128 to 132.
This warranty provides , among other things, gives the consumer the right to denounce Indios Shoes srl about any lack of conformity found in the product purchased, within two (2) months from the discovery(art. 132, the Consumer Code). Following this complaint, the Consumer shall be entitled to require repair or replacement of the Product, without prejudice to any other rights provided by law in favor of the consumer. The statutory warranty stated above is valid for a maximum period of 2 (two) years from delivery of the Product. Beyond this period, Indios shoes srl will not be liable for faults found by the consumer. In case of replacement or repair of the Product, the terms of the warranty on the product given as replacement, are the same as the original product. Therefore, the total duration of the two-year legal guarantee, however, will start from the delivery of the original product. To take advantage of the guarantee, a proof of purchase must be given. In any case, the legal guarantee is disciplined according the rules of the Consumer Code referred in Articles 128 et seq.
b) Legal guarantee for not Consumer customers.
The not consumer customer, as defined in art. 3 of the Consumer Code, is entitled to rely on the legal guarantee provided in the Civil Code. This warranty provides, among other things, that the Customer Consumer, under penalty of forfeiture, has the right to denounce Indios shoes srl about any lack of conformity found in the product purchased within 8 (eight) days from discovery. The Legal warranty above is valid for a maximum period of twelve (12) months from delivery of the Product. Beyond this period, Indios shoes srl, will not be liable for faults found by the Client.
1 All sales prices of the products shown on the website are quoted in Euros and are inclusive of VAT.
2 The shipping costs are not included in the purchase price, but they are indicated and calculated at the time of conclusion of the purchase process before payment.
3. Products apply the price shown on the Website at the time the Order, without any consideration of previous offers or price variations which may occur after.
6) Method of payment
1 The different modalities to pay the price of products and the service delivery are specified in the site.
2 The actual amount of the order will be charged only when this will be completed.
3 The communications related to the payment and the data submitted by the CUSTOMER in this context, take place on special lines, with all the guarantees secured by the use of security protocols provided by the circuits of payment. Indios Shoes srl guarantees that no one else can have access to such data and that this information will be reported and / or used exclusively in order to give effect to the purchase process, to accredit repayment in case of return of the products or in case of fraud if requested from the authorities.
For reasons of security of transactions, Indios shoes srl reserves the right to require the submission of a copy of an identity document of the credit card holder.
7) Delivery mode.
1 Indios shoes srl delivers the goods (the "Service Delivery") by means of specialized carriers (hereinafter "Vectors") at the address indicated by the Client at the time of the order.
2 The modalities of shipment and delivery of goods, are contained in the "Shipping" section.
The contents of the “shipping” section constitute an integral and substantial part of these General Conditions of Sale and therefore are considered known and accepted in full at time of order completion.
8) Right of withdrawal
1 In accordance with the legal provisions herein indicated, the CUSTOMER has the right to cancel the purchase without penalty and without specifying the reason, within 14 days from the date of delivery of the products. The Client will inform via email Indios Shoes srl about its intention to withdraw.
2 The goods must be returned undamaged, in original packaging, complete in all its parts and complete documentation attached. In particular:
Each product must be returned with all labels, packaging and anything else received along with the order;
Returned merchandise must not have any signs of use or be altered in any way;
The goods must be returned in the same condition in which it was shipped and packaged in the original box of the product;
The returned goods must be received at the offices of Indios shoes srl within 14 days from the date the return authorization;
The goods must be returned from the same country where the order has been shipped;
The return shipment is the responsibility of the customer. Indios shoes srl is in no way responsible for damage or loss of goods during shipping.
Return costs are at expense of the customer.
The amount refunded will be equal to the value of the goods purchased.
The request for product substitution is subject to the availability of this at the shop, so it can not be guaranteed. Any difference in price between the product previously purchased and the new, shall be paid by the CUSTOMER.
If the above specified requirements are satisfied, Indios shoes srl shall refund the amount of the products covered by the withdrawal as soon as possible and within a maximum period of 30 days from the date of receipt.
If the products were not eligible to exercise the right of withdrawal, the CUSTOMER is entitled to get back at his own expense, the goods previously purchased. Otherwise Indios Shoes SRL reserves the right to retain the goods and the amounts paid.
9) Privacy and cookies
2 The site uses "cookies." Cookies are electronic files that record anonymous information relating to the navigation of the CUSTOMER on the site (pages viewed, date and time of consultation ...) and that allow Indios Shoes srl to offer a more personalized service to their customers.
1 Indios shoes srl assumes no liability for disruptions caused by force majeure or unforeseeable circumstances, even when depending on a malfunction or disruption of the Internet, in case it is unable to execute the order within the time stipulated in the contract.
2 The availability of each item shown on the website is not contractual ,and no liability can be attributed to the seller in event of unavailability of one or more products.
11) Access to the site
1 The Client has the right to access the site for viewing and purchasing goods. No other use, of the site and its contents is allowed, especially commercial.
2 The integrity of the elements of this web site, audible or visual, and the related technology used remains property of Indios shoes srl and is protected by intellectual property rights.
1 These General Conditions of Sale are made by all of the terms that compose it. If one or more provisions of these General Terms and Conditions is deemed invalid under the law, regulation or following a decision by court of competent jurisdiction, the other provisions shall continue to have full force and effect.
13) Applicable law and jurisdiction
These General Conditions of Sale are governed by Italian law. Any dispute that can not find friendly settlement will be subject to the exclusive jurisdiction of Pistoia (PT).